Today’s Paradigm for IT Support There is a new paradigm in IT Support: Supporting a business that is completely reliant on IT. With this in mind, IT failures are no Read More » Phyllis Drucker April 6, 2022
Users left to their own devices – super duper user to the rescue Improving business productivity by investing in user skills Often, when an IT user’s work is hindered by an IT malfunction, the knee-jerk reaction is to Read More » Mark Smalley December 10, 2015