Read on to learn how the latest technologies are helping to build more inclusive and accessible workplaces. Accessibility is a hot topic among business leaders
Read on to get 5 reasons to use automation to deliver self service IT support and modernize your service desk. IT service desk technology has
Digitalization is happening all around us at a quick pace, and the real estate industry is no exception. Recently, developers have been working on a
Every IT organization has an incident management practice, many of which were developed years ago and never taken out, dusted off, and reimagined. If that
Does automation threaten jobs? Many people are concerned about the “threat” automation poses. Here’s what you need to know. Many people have needless worries about
When properly guided and nurtured, a partner sales program can cause revenue to boom. A company can speedily grow the number of representatives and break
We are now living in a digital economy. Organizations all over the globe are turning their much of their focus away from producing physical assets,
The pandemic continues to change the way people work. Leading up to the “big resign” as people began to decide how they wanted to work,
The current recruitment challenges are many and varied, and require the use of great recruiting tools to overcome. The economy is strong, unemployment is low,
Between increased security breaches and the speed needed to staff up after COVID, the face of onboarding has been changing over the last couple of
Good customer service is all about providing positive, polite and timely responses to customers. It’s about solving customers’ problems and taking care of their needs
Customer service has never been more crucial. In today’s highly-competitive business environment – much of which is now being battled out online – customer experience
IT Chronicles