Customer service has never been more crucial. In today’s highly-competitive business environment – much of which is now being battled out online – customer experience
The importance of IT’s role as a technology/business liaison has never been greater. Business leaders not only expect IT to provide technology leadership, but also
What separates a regular customer from a loyal brand advocate? Great customer service, that’s what. As such, it should be no surprise that many forward-thinking
It is indisputable that speech recognition in AI (artificial intelligence) has come a long way since Bell Laboratories invented The Audrey, a device capable of
Artificial intelligence (AI) is increasingly driving progress in technology and business. It is widely used in various industries, and the effects of AI can be
Covid-19 has affected almost all the sectors and countries in the world. According to WorldBank, the pandemic affected the education system in more than 150
Explore 5 technology trends in Anti-Money Laundering or AML compliance. Even though 2021 was a year on a roller coaster ride with pandemic pausing lives
The use of steam power paved the way for the first industrial revolution over 200 years ago. Modern manufacturing technology has come a long way
Is Amazon Alexa AI? Amazon’s digital voice assistant is one of the market leaders in a small field whose products are evolving through the continued
Apple’s Siri is one of a group of virtual assistants capable of performing a wide range of everyday tasks and interacting with users in a
Nowadays, Artificial Intelligence (AI) is a widely discussed subject in the circles of business at all levels. The majority of business experts and analysts claim
With “AI for social good” becoming something of a rallying cry for advocates of artificial intelligence (AI), much of the debate concerning this phenomenon is
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