Process Governance in an Agile Environment

Governance

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Table of Contents

Introduction

IT and Process Governance has moved to the forefront of business and IT organizations over the past decade as it contributes to developing trust between the service organization and its stakeholders and customers. 

Good governance is rarely mentioned in the evening news, however, there are many examples where governance has failed, and global business mishaps, or total failures, have been highlighted in the news.

Most organizations have great intent, use state-of-the-art tools, and have well-defined processes and procedures, but the lack of well-defined governance is slowly engulfing the organization into a black hole of missed opportunities. 

Today’s business and operating environment demand an Agile approach to IT and process governance to ensure that flexibility, speed and agility exist but with enough control to ensure success. 

This is why over the next few weeks, I will discuss process governance in an Agile environment, specifically highlighting the information gap between IT leadership and IT operations that exist in many organizations and offer a solution how this gap can be bridged by using strategic process roadmaps.  

In the next few weeks in this blog series, we will discuss the:

  • Importance of establishing a process/product owner for critical process and the development of strategic process roadmaps
  • Explanation of the difference between governance with management and the problems with a lack of Governance
  • Discuss the information gap between IT leadership and IT operations
  • Show how to bridge the information gap by using strategic process roadmaps


Stay tuned next Monday for more on Process Governance in an Agile Environment. You can read the next installment here.

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Thorsten Manthey

Thorsten Manthey

Thorsten Manthey is passionate about cultural and organizational transformation, IT service management, and IT governance. Thorsten has worked across multiple industries, including health care, pharmaceutical, oil and gas, manufacturing, financial services, insurance, and telecommunications in North America, Europe, and Scandinavia. Thorsten holds a Master of Science degree in Computer Science and Engineering from Chalmers University of Technology and a Bachelor of Science degree in Mechanical Engineering. He is an ITIL 4 MP, ITIL V3 Expert, Scrum Master, VeriSM Foundation, COBIT 5.0 and a Certified Change Management Professional (CCMP). Thorsten speaks English, German, and Swedish and is an international speaker and presenter. Contact Thorsten Manthey Engagement Director, TCS Cell: +1 (617) 513-0000 Mailto: Thorsten.manthey@tcs.com Visit tmanthey.com/speaker for additional information.